✦ Legal ✦

Contact

For anything you want to write

If you want to reach RUYAN, the fastest way is by email. We respond to messages within 1–3 business days; we are not in a hurry, as with dreams, but neither are we indifferent.

Email

General inquiries and support: support@ruyan.app

Privacy / GDPR / data requests: support@ruyan.app (write “PRIVACY” in the subject line)

Press and interviews: support@ruyan.app (write “PRESS” in the subject line)

Security vulnerability report: support@ruyan.app (write “SECURITY” in the subject line; see .well-known/security.txt)

The RUYAN team

Tolga Yürükakan — Founder, product, and engineering. Shapes RUYAN’s infrastructure and voice. LinkedIn

Veysel Odabaşoğlu — Astrological consultant. Astrology-based coach. Behind RUYAN’s “ask the stars” system and astrology interpretations. Instagram

Review structure (who does what)

  • Voice and structure of the reviews: Tolga (RUYAN brand voice + 3-window method)
  • Astrology connections: Veysel (interpretation of Pluto/Saturn/Moon/Mercury themes)
  • AI infrastructure: Tolga (Azure OpenAI + Vertex AI + RUYAN content template)

Social media

Location

RUYAN is a project based in Türkiye. Its servers are hosted on Hetzner (Germany). The mobile application is accessible globally via the App Store / Google Play.

Response time

  • General support: 1–3 business days
  • Privacy / GDPR requests: 30 days (statutory period)
  • Security vulnerability: 24–48 hours (urgent)

Last updated: 29 April 2026